Frequently Asked Questions
Everything you need to know about your Mi Piaci experience.
What is the standard shipping timeframe?
We offer express shipping on all orders. Domestic deliveries typically arrive within 3-5 business days, while international shipping may take 7-12 business days depending on your location.
How do I process a return or exchange?
If you are not perfectly satisfied, you may return your items within 30 days of delivery. Please ensure items are unworn, in their original packaging, and with all tags attached to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to follow your parcel's journey in real-time.
How do I find my perfect fit?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our concierge for personalized advice.
Are your leather goods sustainably sourced?
At Mi Piaci, we are committed to ethical craftsmanship. We work exclusively with certified tanneries that prioritize environmental responsibility and sustainable production methods.